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Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Agreement" or "Terms") govern your use of Spinpolo Casino (the "Platform" or "Website"). By accessing, registering on, or using the Platform, you agree to be bound by these Terms. Please read them carefully before using the Platform.

Acceptance of the Terms

You must accept these Terms in their entirety to access and use the Platform. If you do not agree with any part of these Terms, please do not use the Platform.

Eligibility Requirements

To use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction). You must also provide accurate personal information during account registration.

Minimum Age Requirements

You are not eligible to use the Platform if you are under 18 years old or have been prohibited from using online gaming services by any applicable laws and regulations.

Geographic Restrictions

The Platform is available for users located outside certain restricted countries. For a list of restricted countries, please refer to our website's Help section.

Account Registration Rules

  1. You may only create one account per user.
  2. You must provide accurate personal information during registration.
  3. You are responsible for maintaining the confidentiality and security of your login credentials.

One-Account-Per-User Policies

Each individual user is limited to one account on the Platform.

Identity Verification and KYC

The Platform may require you to verify your identity at any time, including providing personal documentation or other identifying information. You must provide accurate and complete identification documents upon request.

Account Accuracy Obligations

You are responsible for ensuring that all personal data provided during registration is accurate and up-to-date.

Account Security Responsibilities

You are solely responsible for maintaining the security of your account and login credentials.

Login Credentials and Password Protection

You must choose a strong password to secure your account. You are responsible for protecting this information from unauthorized access.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on the Platform:

  1. Multi-accounting or creating accounts for others.
  2. Engaging in fraudulent, abusive, or unfair behavior.
  3. Using robots, spiders, scrapers, or other automated tools to interact with the platform.

Bonus and Promotion Rules

  1. Bonuses are available only to registered users who meet specific eligibility requirements.
  2. Each bonus has its own set of terms and conditions that apply in addition to these Terms.
  3. Wagering and gameplay conditions must be met for bonuses to become withdrawable.

Wagering and Gameplay Conditions

  1. All wagers placed on the Platform are final, except where voided by technical or administrative error.
  2. You agree to comply with all applicable gaming laws and regulations.
  3. The Platform may terminate your account if you fail to meet wagering requirements or engage in prohibited activities.

Bonus Abuse Prevention

The Platform reserves the right to cancel any bonus or promotional offer that we suspect is being used for malicious purposes, including (but not limited to) colluding with other users to claim bonuses.

Deposits and Withdrawals

Please refer to our Help section for details on depositing funds into your account. Withdrawing from your account may require additional verification steps to ensure security.

Verification Before Withdrawals

The Platform reserves the right to request identification documents or personal information before processing withdrawals, in compliance with applicable anti-money laundering regulations.

Processing and Review Procedures

All deposits and withdrawals are subject to review by our team for any irregularities. The Platform may delay payment pending investigation of suspicious activity.

Responsible Gambling Expectations

  1. You must gamble responsibly and within your means.
  2. If you suspect a problem, please contact us immediately.

Self-Exclusion and Account Restrictions

You can choose to self-exclude from the Platform at any time by contacting our support team. During this period, we will prevent access to all services on our platform.

Game Fairness and RNG Systems

The Platform uses certified random number generators (RNGs) to ensure fair play in all games.

Technical Interruptions or Voided Gameplay

The Platform may suspend gaming temporarily due to technical issues or maintenance. If gameplay is interrupted, we will void any wagers placed during the interruption period.

Suspension or Closure of Accounts

We reserve the right to terminate your account for non-compliance with our terms and conditions, or if you have engaged in prohibited activities.

Intellectual Property and Platform Ownership

The Platform owns all rights and intellectual property related to its content, software, trademarks, logos, copyrights, images, video games, audio files, programming code, algorithms, graphics, and other proprietary information used by the Website. These Terms do not transfer ownership of these assets in any manner.

Limitation of Liability

To the maximum extent permitted under applicable law:

  1. The Platform will not be liable for indirect losses (losses that are not direct consequences of our failure to comply with the Agreement).
  2. Our total liability shall not exceed the lesser amount of twice your net deposits, or five hundred (£500) pounds sterling.
  3. We reserve all rights and remedies available under applicable law.

Modification of Terms

We may modify these Terms at any time without prior notice. Your continued access to and use of the Platform will be deemed as acceptance of such changes.

Contact or Support Guidance

For assistance with account management, game questions, deposit issues, withdrawals, technical support, bonuses, responsible gaming resources or general inquiries, please visit our Help section or reach out to customer care.